OFFICIAL RECORDS SERVICE CENTER LLC
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FOR THIRD PARTY INQUIRIES ONLY
By accessing this page, you have indicated that you are a third party (not the graduate) seeking educational transcripts or graduation verification. Often third parties are employers, schools etc.
OVERVIEW
There are two forms of third party graduation verification available.
1. Verification Form (there is no charge for this service)
2. Educational Transcripts (there is a charge for this service—see fee schedule below).
Note: A verification form (#1 above) is available to third parties only. Verification forms are not available to graduates directly.
DESCRIPTION
Verification Form: A verification form is the simplest form of graduation verification and consists of our confirmation of:
Name of graduate
Highest level of education achieved from the school
Major field of study (may not be applicable in some cases)
Date of graduation
Educational Transcripts: An educational transcript is an official document of the school, is printed on security paper, and carries the raised seal of the school. Educational transcripts provide:
Name of graduate
Highest level of education achieved from the school
Major field of study (may not be applicable in some cases)
Course list (with course numbers) or general academic area subject list
Date of graduation.
Grade point average
Note: We do not provide subjective assessments, letters of recommendation, class ranking, or other information not noted above. Information provided may vary depending on several factors. Requests for clarifications or other questions must be submitted in writing, we do not provide verbal or in person verification or clarification under any circumstances.
FEE SCHEDULE
There is no fee for a verification form.
Effective May 12, 2008, the following fee schedule applies to all educational transcript orders. Beginning on that date, there are no free transcripts provided.
For each transcript sent to an address within the U.S. and Canada:
By first class mail (including APO and FPO military addresses)--$20.00
For transcripts sent to address outside the U.S. and Canada:
By international airmail--$40.00 (US)
Delivery is by regular mail only. Overnight service or personal pick up is not available.
AUTHORIZATION TO RELEASE INFORMATION
(MUST BE INCLUDED IN ALL ORDERS AND REQUESTS SUBMITTED BY THIRD PARTIES)
In compliance with the federal Family Education Rights and Privacy Act and/or school privacy policy, ALL third party requests for information of any kind must be submitted in writing and must be accompanied by an information release authorization signed by the graduate. The Official Records Service Center does not provide blank or sample authorizations; however, such authorizations are generally a part of most all employment applications.
VERIFICATION FORM ORDERING PROCEDURE
Requests for a verification form may be sent by fax or regular mail. We will provide the completed verification form by fax as long as a return fax number is provided, otherwise it will be sent by first class mail (within the U.S. and Canada only). The information we will need to provide the verification form is listed below as is the address and fax number where requests should be sent. Verification forms are available for delivery within the U.S. and Canada only.
TRANSCRIPT ORDERING PROCEDURE
Orders may be placed only by regular mail or express delivery (Federal Express, UPS, DHL, Express Mail) and must be accompanied by payment of the total fee for that order. Orders may not be placed by telephone, fax, or e-mail. Order may not be placed or picked up in person. Cash, personal checks, debit cards, and credit cards are not accepted. A money order or a imprinted business or institutional check is the only form of acceptable payment. The name imprinted on the business or institutional check must match the business or institution placing the order and the business or institution to which the transcripts are being sent. The information we need to provide educational transcripts is listed below as is the address where orders should be sent. The money order must be payable to OFFICIAL RECORDS SERVICE CENTER.
INCLUDE THIS INFORMATION WHEN PLACING AN ORDER
(FOR EITHER A VERIFICATION FORM OR A TRANSCRIPT)
Graduatefs name (as it appears on our records)
Graduatefs student ID#*
The name and complete address where the transcripts are to be sent.
The information release authorization signed by the graduate
A daytime contact telephone number.**
** If you do not know the ID#, please provide additional information that will help us locate your records (such as the graduatefs address, date of graduation, or any other information you have that would assist us in locating the correct records—we do not use or record social security numbers).
***The contact telephone number is only used if there is a problem with your order. We cannot acknowledge receipt or shipment of transcript orders.
SEND ORDER AND REQUESTS TO:
OFFICIAL RECORDS SERVICE CENTER LLC
80 Broad Street, 5th Floor
New York, NY 10004
Fax: 603-590-3918
HOW LONG DOES IT TAKE TO RECEIVE VERIFICATION?
Verification Forms: Requests for verification forms received by fax generally take about 4 business days to process. Unless you request a reply by fax, you should then allow up to 6 days for delivery by first class mail. (U.S. and Canada only) Holiday periods and other periods of office closure may affect delivery speed.
Transcripts: You should receive the transcripts within approximately 18 days from the date you mail the order and fee payment to us (approximately 6-days for the order to reach us, processing time in our office of approximately 6-days, and 6-days for the filled order to reach you by mail). This time can be shortened by sending the order to us by guaranteed overnight delivery (Federal Express, UPS, DHL, Express Mail). We do send transcripts by any method other than first class and international airmail. Holiday periods and other periods of office closure may affect delivery speed.
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Although we try to process orders as quickly as possible, a shorter processing time is not available regardless of the circumstance.
Disclaimer: The Official Records Service Center supplies information that is found within the records of the school. We assume no liability beyond taking reasonable care in the transmission of that information.
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CLARIFICATIONS AND OTHER INFORMATION
If you already have a verification form or educational transcripts and seek a
clarification, or if you have additional questions, such inquiries must be
made in writing (e-mail, fax, or regular mail). We will respond in writing. We
do not provide such information verbally. If the clarification or
additional information relates to a specific graduate, an Authorization to
Release Information form must be submitted (see information about that form
above). We are only able to provide information contained in the graduate's
file.